- A tiktoker discovered a hack to getting airline customer service to work with you on fee reimbursements. TikToker Discovers The ULTIMATE Customer Service Hack … TikToker Ashley Bez explains how she was able to get her boyfriend’s non-refundable flight changed after she was told no by several customer service agents. She called and said that she was an assistant, rather than the man’s girlfriend. The airline instantly worked with her and got the flight changed. Here’s the transcript from her call: Ashley Bez: “Customer service reps have a bias that you can totally use to your advantage. So I discovered it because I was an assistant for so many years. I’ve had to call customer service on behalf of other people, and they treat you differently based on who you are in relation to the person that you’re calling for. Like, that’s the bias. So I’ll give you an example. My boyfriend needed a flight changed. It was a non-refundable flight. I was like, ‘Oh, I’ve gotten a non-refundable flight changed. I can do this.’ So I called the airline. I gave them all the numbers. They were like, ‘Well, who are you in relation to this person?’ I was like, ‘Oh, I’m his girlfriend.’ They wanted nothing to do with me. They were like, ‘Sorry, it’s non-refundable.’ I was like, ‘Oh my God, why didn’t I say wife?’ I called back again, gave them the numbers. I said, ‘Wife.’ They still said, ‘I’m sorry, it’s not refundable.’ So I called back one more time and I was like, ‘I’m his assistant.’ Not only did I get the flight changed, they gave him a slightly better seat. And I think that it’s a subconscious bias because once you say assistant, they’re like, ‘Oh, that person’s job is on the line’ and they’re way more likely to help you. If you have to get something really big or really important done and you need to call customer service, make up a name, pretend you are your own assistant, and I promise you they are way more likely to help.”
- NBC says Dairy Queen is celebrating their 85th anniversary by offering 85-cent small Blizzards with a $1 purchase. The promotion runs for two weeks and coincides with the launch of Summer-themed Blizzard flavors, including Mixing Bowl Mashup and Dipped Strawberry Cheesecake. The deal starts today.
- Popular UK Gummy Candy Is Coming To The U.S.: Americans will soon get a taste of the most popular gummy candy in the UK. Percy Pig is partnering with Target for the U.S. launch.Percy Pig, a beloved British gummy candy produced by Marks & Spencer (M&S), is making its U.S. debut exclusively at Target stores on March 30, 2025. These iconic pig-shaped gummies have been a UK favorite since their introduction in the 1990s, with over 20 million bags sold annually. The original Percy Pig candies are known for their unique blend of berry and grape flavors, combined with a distinctive “foam and jelly” texture. In the U.S., they will be available in 6-ounce packages priced at $3.99 each. Previously, Percy Pigs were largely inaccessible to American consumers, except through specialty import shops or international travel. Their arrival at Target marks the first time these sweets will be widely available in the United States. Allrecipes+1The US Sun+1. Beyond the original gummies, the Percy Pig brand has expanded in the UK to include various merchandise, such as clothing, household items, and beauty products. While it’s unclear how many of these additional products will be introduced at Target, the initial launch focuses on the classic gummy candies. The brand sells merch and has gone beyond candy with ice cream, dessert sauces and even beauty collabs. There’s no word on how many products Target will premiere.
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